Support

Keep sensitive information private

Do not send passwords, sign-in codes, access tokens, service secrets, raw provider payloads, raw saved content, or full source URLs. We will never ask you to paste these into an email.

X Content removal requests

Authors and authorized representatives may request removal of stored X Content and its derivatives. Email the numeric X Post ID, your support case context, and enough information for us to verify your authority. Do not send the Post text, a full URL, tokens, or raw provider data.

Approved requests use the same canonical compliance cleanup as an X-reported removal. Support evidence is limited to status, timing, and aggregate counts; it does not reproduce the removed content.

Account export and deletion

Account export and deletion are available inside Unstash. Download an export before deleting your account if you want a copy. Completed deletion permanently removes your Unstash library, review history, collections, actions, source authorization, exports, and notification tokens. Exports never include unavailable X Content, provider identifiers, raw provider payloads, tokens, or raw observability data.

Deleting your Unstash account does not delete or change your saves on X or another Connected Source. If you cannot access the app, email us and we will help with the available account-management path.

What to expect

We may ask for limited account details needed to locate your request. We cannot recover a completed account deletion or restore changes made directly on a Connected Source.